PRIORITIES OF HOTELIERS – INTEGRATED TECHNOLOGY SYSTEMS

Gary Diskin -
Guest relations management, integrated technology systems as well as improved data collection and security are the three most critical needs of hoteliers in the areas of distribution and online market...

HYATT: HOTEL CHAIN LEAVING GIANT OTA’S?

Michael Trout -
One of the world’s largest hotel chains is fighting its online booking platforms (OTA). Hyatt is threatening Expedia and its partner portals that its hotels will leave the booking websites. ...

NATIVE CONTENT ADVERTISEMENT IN TOURISM – THE BENEFITS OF CONTEXT

Theodore Slate -
Native content advertisement is one of the latest trends of the online marketing world. Many businesses complain about low conversion rates. This type of advertising might be quite helpful. ...

HOTEL REVIEWS – ARE THEY STILL USEFUL?

Pat Hyland -
From “top location” over “breakfast buffet could have been more luxurious” to “absolute service disaster”. When booking their holidays, many people trust the hotel reviews found on various social netw...

WELCOMING NON-GUESTS: GOLDEN EXTRA REVENUE OPPORTUNITY FOR HOTELIERS

Pat Hyland -
Locals can be the answer to making extra revenue during slow periods, hoteliers are now finding out. Some of the biggest hotels in the world are now focusing on day services such as gyms and spas in o...
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