Mobile technology is influencing our holidays in many ways and any establishment that wants to truly connect with their consumer base – be they a hotel, leisure facility, airline or any other business within the tourism sector – needs to understand this potential and the positive effect that personalisation and quick direct communications can have on brand loyalty and customer relationships.
Between March 5th and 6th 2014, the International Medical Travel Exhibition in Dubai offered leading experts the chance to talk on current issues and present awards to high-performing institutions: one of the key players was the Malaysia Healthcare Travel Council (MHTC). At the conference, MHTC officials spoke about the opportunities for growth and expansion for medical tourism in the country and their desire to attract more UAE patients, stating that they are “positioning Malaysia as a preferred healthcare destination”.
There are many facts and figure for hoteliers business in the lodging sector to account for when assessing their profits and gains but their RevPAR – the revenue-per-available-room rate, which is essentially the calculation of the average daily room rate multiplied by the occupancy percentage – is one that they all want to see on the rise. On the plus side, analysis of lodging trends and economics for 2013 does show that there was RevPAR growth for the year; the unfortunate aspect is that it was not as high as expected and any continued growth is predicted to continue to slow for the next two years.
Google have expanded their popular mapping program with the new Google Maps Gallery, a selection of specific static or interactive images – rather than the usual open-world global program – that shows areas and information with a deliberate focus, such as the map of 25,000 worldwide web-cams that offers screen-shots. The applications for this tool are limitless, as any combination of information and map can be uploaded by a third party, but this simplicity and versatility could be particularly beneficial for the tourism industry.
Tourism is important to Egypt, with the sector's contributions making up around 11% of the nation's GDP, but this industry is increasingly under threat as the much-publicised violence and political unrest continues. Understandably, there is a strong correlation between the rise in violence and increased threats to tourists and the drop in visitor numbers, bookings and potential revenue.
Dog owners who travel to Berlin with their pets will be required to pay a city tax from now on. This is according to the financial administration in Berlin regarding the controversial introduction of a bed tax. An explanation was given by Kathrin Bierwirth, a speaker for financial senator Ulrich Nussbaum: “The charge for travelling dogs is already being counted towards the overnight tax by hotel managers, because it can be defined as an immediate hotel service. Hotels typically charge a fee for dogs, which is why the city tax will be introduced.”
The number of overnight stays in Austria's tourism brought the anticipated collapse in January. The recently published numbers of Austria's statistics show a minus of 3.3 percent to 13.87 million overnight stays. In the previous year, there were ca. 470,000 more overnight stays. However, these numbers only give a distorted picture of the severity of the retrogression because the capital city Vienna is included in these values, which recorded an extreme January plus of 9.9 percent.
Spanish ports received more than 7.66 million cruise passengers during 2013, which indicates an increase of 1.3% compared to the year before, and 3,846 boats of this type stopped in Spain, 3.3% more when compared to 2012, according to the State Ports, which cited 1.255 million euros as the amount of business generated by this industry.
Many cities rely on workers from overseas companies as much as native ones and it is common for multinational companies to relocate employees, with many paying a mobility premium to compensate them. The problem is that if the new city has poor living conditions and other factors that could be detrimental to the employee's quality of life, these companies have to pay a hefty hardship allowance.
The decline of the Russian ruble may not seem like entirely good news but some hopeful Russian tourists have decided to make the best of it. The exchange rate has decreased down to 35.78 rubles to the dollar, according to Central Bank's recent report, and clever shoppers are taking advantage of some great advanced deals on their next holiday.
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