Professional: Travel Trade - Value of Education

Traveling is mostly fun, but travel industry is a real science. Being e.g. a travel agent does not mean only traveling but hard work too. What more, with the modern society undergoing radical changes even the trends and preferences of tourists transform. Travel professionals need to keep themselves up to date and here comes in the education. Why is it important? Let’s see...

ARTICLES

Tourism Education Needs to Grasp the Changes

Gary Diskin

Travel trade and the whole tourism industry constitute the top of service businesses and have become an important factor for the national value added. For some countries they even provide the key income. However, they are consumer products which are not transportable and stockable, and their substance is not only material, but also immaterial. Even worse: in comparison to manufactured produces, they are not objectively and rationally determined and as service products they are difficult to be de...

When Tourism Education Gets Practical

Anna Luebke

Like many businesses, Highland Business Research receives its share of CVs and work experience enquiries. I’m afraid the majority reveal little real interest in or understanding of our company. But about six months ago, an approach from our blog reader in Italy made us sit up and take notice - so much so that she has just completed a period working with us on a postgraduate placement...

Tertiary Education in the Spa Industry

Theodore Slate

The number of spa visitors in Europe kept on growing in the last 10 years and this trend is not expected to change not only in Europe but also in other world spa destinations. Thus, there are more and more jobs on the labor market for which a tertiary education in the branch of spa management is a necessary condition...

Training the Trainers...

Laura Maudlin

To mark its 125th anniversary in 1991, the Nestlé Group decided to create a Foundation to permit a permanent contribution to the culinary arts, the catering trade and to gastronomy. As a response to the many challenges of the international development and needs of tourism and the hotel and restaurant industry, the objective of the Foundation is to promote advanced training and re-training of professors and trainers...

South Africa: The Determination of the Training Needs in the Tourism Industry

Gregory Dolgos

The travel and tourism industry in South Africa performed well in the recent past. In 2007 the country broke the 7 million mark in foreign arrivals while more than half a million people are involved in direct job opportunities in the South African tourism industry (Haarhoff, 2007:3). According to a National Tourism and Sports Skills Audit (2007) the same cannot be said for the skills development in the tourism industry. The skills issues of the 1990’s are still applicable in 2008...