Spas, as retreats of tranquility, are especially appreciated in our dynamic world. It is not surprising that this business is booming. We have decided this time to investigate the industry from an unusual (for the T-R) angle, and to observe the spa from three separate points of view; that of an owner, a manager and an employee. How does a potential owner minimize risk before opening a spa? How do you manage revenue and arrange working schedules? What are the skills and qualities that a spa therapist needs to cultivate in order to consistently offer high-quality customer service?


How to Open a Spa in the USA

Justin N. Froyd

Spa business is a growing field. Approximately, there are 170 million spa visits per year made in the United States with two-third of them are visits to day spas. Resort or hotel and club spas come second. The beauty of this business is that you can open a spa wherever you live. In fact, if you live in a scenic historical small town, most likely your clientele base would be city people who are tired of living with the smog and traffic. This could be a strong selling point for your business .....

ASPA Category Overview

William Law

-Day Spa -Destination Spa -Natural Bathing Spa -Related Spas - and more ...

Spa Management: Busy – Lazy – Smooth

Cecilia Garland

Top 10 Risk Management Tips for Spas ...

The Realities of Spa Employment

Justin N. Froyd

Can you script a list of the most desirable characteristics of a massage therapist in a spa setting? The East West College of the Healing Arts in Portland, Ore., sponsored a symposium last summer, inviting a dozen spa directors from around the country to participate in a discussion about the education of spa therapists. These were key decision makers from properties like the Ritz, Ojai Valley Inn & Spa, the Spa at the Hotel Hershey, Mii Amo at Enchantment in Sedona, Canyon Ranch, Marriott’s Rena...