PROFESSIONAL/ Hospitality Industry – Problems and Challenges

Hotels all around the world have to deal with various problems. Information security, reputation, and profits are only some of them.


Other (accommodation)

Hotel Guests Face Growing Amount of Fees

Daniel A. Tanner

In the tourism industry, much attention has been focused on the fact that many airlines are adding fees to their basic fares in order to cream off the excess cash. New research conducted by the Preston Robert Tisch Center for Hospitality, Tourism and Sports Management at New York University has shown that the same thing is happening in the hotel business. Figures show that hotels in the US will bring in a staggering $2.1 billion US dollars in surcharges and fees in 2013. In 2012, the figure t...
Other (accommodation)

Information Security – Growing Problem Not Only for Hospitality Industry

Denise Chen

As security programs have advanced, very few organizations are truly ready for tomorrow. New and evolving models of information security are really required to keep up with the problems that you will face today. These updates make sure that our evolving information security models keep up with today's challenges. Many hotel executives are beginning to increase security spending and safeguards, processes, and strategies. However, modern day foes continue to outrace the upgrades, according to t...
Other (accommodation)

Hotel Guest Satisfaction Differs Across Countries

Chris Grad

The truth is out – hotels that operate in different countries with identical performance levels can earn totally different satisfaction ratings for guests. This was revealed in a new study organized by J.D. Power and released by the Cornell Center for Hospitality Research (CHR). The study was part of CHR’s Industry Perspective series which strives to examine the structural differences if any, in guest satisfaction levels in a total of 8 countries. The J.D. Power study, which was aptly called “L...
Other (accommodation)

Top 5 Marketing Tips For Hotels on Budget

Richard Moor

Improving business and turning website viewers into bookers can be tricky for many hotels, especially if they believe that they do not have the finances or experience to make vital improvements. The following five marketing tips for hotels on a budget will show just how easy it can be to update a hotel's image and improve its reputation. 1. Website Updates The first place to start is ensuring that the website is up-to-date, provides users with a realistic, modern representation of the establ...