WORLD’S BEST AIRPORTS 2010 REVEALED

Andrea Hausold -
Skytrax has revealed which of the world’s airports are the most pleasant to pass through and deal with. Singapore’s Changi airport has come out on top not for the first time. The results are based on ...

SPORTS TOURISM: DEVELOP THE POTENTIAL OF YOUR COMMUNITY

Daniel A. Tanner -
Sports are a major tourism generator bringing huge benefits to the destination. How to develop a sports tourism program that is right for the given community? ...

AUSTRIAN TOURISM: FOREIGNERS SPEND MORE BUT COME LESS

Sara Thopson -
Foreign tourists spent more money in Austria in 2009 than in the previous year. The number of overnight stays however is going down. ...

SWIMMING WITH PENGUINS: GERMAN RESORT OFFERS UNIQUE ATTRACTION

Pat Hyland -
Spreewelten bath in Lübbenau (Germany) offers its guests an opportunity to swim together with penguins. No wonder this attraction has become very popular. ...

AN ULTIMATE CUSTOMER EXPERIENCE CHALLENGE – CRUISE LINES

Laura Maudlin -
The rest of us in Retail and the service industry have it easy. We say visit our shops, dine with us, spend a night, give us a call, enjoy a round of golf, try this on, watch your favorite team and so ...