A comprehensive survey of guest satisfaction in German hotels has revealed several surprising results....
Both in life and in business, setting goals is a constant, especially in business, where achieving results is a must. Because of that, goals must be achievable and measurable. KPIs (Key Performance In...
The Spanish Hotel Technological Institute (ITH) conducted a viability study of the implementation of robotics in certain hotel processes....
Hilton Hotels and Wyndham Hotels are some of the biggest names in the industry. Everyone knows that if you want to stay in a good place you look for established hotel chains, so new hotel owners shoul...
Whether on holiday or on a business trip, what is important to guests in a hotel is a clean room with – and that is essential – a hygienically clean bathroom. This is one of the findings of a recent s...