HOW ARE GERMAN HOTELS RATED BY THE HOLIDAYMAKERS?

A comprehensive survey of guest satisfaction in German hotels has revealed several surprising results....

HOW TO MEASURE THE HOTEL PERFORMANCE

Chris Grad -
Both in life and in business, setting goals is a constant, especially in business, where achieving results is a must. Because of that, goals must be achievable and measurable. KPIs (Key Performance In...

ROBOTS IN HOTELS: WHERE WILL WE SEE THEM?

Andrew J. Wein -
The Spanish Hotel Technological Institute (ITH) conducted a viability study of the implementation of robotics in certain hotel processes....

WHAT IS THE SECRET OF THE SUCCESS OF HISTORIC HOTELS?

Dan Rang -
Hilton Hotels and Wyndham Hotels are some of the biggest names in the industry. Everyone knows that if you want to stay in a good place you look for established hotel chains, so new hotel owners shoul...

SMART TIPS FOR HOTELIERS – HOTEL GUESTS AVOID DIRTY BATHROOMS

Daniel A. Tanner -
Whether on holiday or on a business trip, what is important to guests in a hotel is a clean room with – and that is essential – a hygienically clean bathroom. This is one of the findings of a recent s...
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