The European Union (EU) Commission is introducing a new package travel directive that benefits consumers, but may not be suitable for tour operators. This has raised concerns among tour operators whos...
A recent ruling by the EU court has determined that passengers who were repatriated on government-organized flights during the early stages of the COVID-19 pandemic may have a more difficult time rece...
Overbooking is common in travel, especially among airlines, hotels, and car rental companies. They sell more tickets or rooms than they can provide, expecting cancellations....
The Flightright Index 2024, presented by the passenger rights portal Flightright, rates the 20 largest European airlines based on reliability, payment behavior, and customer opinion. The evaluation re...
Punctual departures, quality service, cool bars and shops – some airports in the world are just pleasure to be at. A new ranking titled "Airhelp Score 2022" reveals which are the best (and worst) airp...
