HOW TO MEASURE THE HOTEL PERFORMANCE

Chris Grad -
Both in life and in business, setting goals is a constant, especially in business, where achieving results is a must. Because of that, goals must be achievable and measurable. KPIs (Key Performance In...

RAPID GROWTH OF AI APPLICATIONS IN THE HOTEL INDUSTRY

Wayne M. Gore -
The rapid development of artificial intelligence (AI) technology is leading to revolutionary transformations in many sectors, including the hotel industry....

ROBOTS IN HOTELS: WHERE WILL WE SEE THEM?

Andrew J. Wein -
The Spanish Hotel Technological Institute (ITH) conducted a viability study of the implementation of robotics in certain hotel processes....

GLOBAL TRENDS: CHANGING TRAVELER REPORT REVEALS VALUABLE THOUGHTS FOR HOTEL MANAGERS

Michael Trout -
SiteMinder's Changing Traveler Report is an annual survey of 10,000 respondents from 12 countries. It aims to comprehend travelers' motivations, opinions, and behaviors globally, making it the most ex...

HOW A DIGITAL HOTEL CONCIERGE FACILITATES GUEST EXPERIENCES

Andrea Hausold -
Hotels now use digital concierge services to provide luxury and quick service to guests through their phones or tablets. The hospitality industry adapts to new technology by customizing guest stays an...
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